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The Digital Field Trip to The Desert Macintosh |
Select the problem you've been having with The Digital Field Trip to The Desert
- I've got the CD. Now how do I install it?
- How do I optimize performance of The Digital Field Trip to The Desert?
- The text appears a bit jagged.
- Some of the animations and movies are slow or choppy.
- Known issues with The Desert and OS X.
- The program appears in a box surrounded by black.
Installation instructions for The Digital Field Trip to The Desert can be found in the booklet that accompanies your copy of the CD-ROM.
The Digital Field Trip to The Desert will work best on the Mac under the following conditions:
- 20 MB of available RAM or more
- All other applications are off
- Virtual Memory is off
- File sharing is off
- All extensions other than QuickTime are off
The Digital Field Trip to The Desert can receive updates directly from the internet.
To ensure that you have the latest updates, make sure you have an active internet connection. Then, from within the application, select Preferences from the Toolbar in the upper left corner. Next, click on Internet update, then on Synchronize. Updates, if any, will be downloaded automatically and placed in your System folder:Preferences:cache-cache:The Desert. The next time you run The Digital Field Trip to The Desert, the updates will be incorporated at runtime.
The Digital Field Trip to The Desert does not ship with a license to
run on a network. A network license must be purchased from Digital Frog
International or one of our distributors.
Client Machines
If you encounter problems while running one of Digital Frog International's software titles on your network, please email us for more help.
Listed below are some of the more common problems you may encounter
in running the Digital Field Trip to The Desert. If you encounter any
problems not covered here, you can contact us at support@digitalfrog.com or
phone (519) 766-1097.
The Digital Field Trip to The Desert uses system services to smooth fonts on the screen. These services are only available in Mac OS 8.5 and later. If you are running System 8.1, fonts will appear jagged and some text may run over the text box. If you are using System 8.5 or later and fonts appear jagged, go to Appearances in the Control panel, click on the Fonts tab, then click Smooth all fonts on screen and decrease the font size to 12.
Video
If the videos and animations are slow and/or appear choppy, you can change your preferences to run the videos in a smaller window. To do this: select Preferences from the toolbar and uncheck the Play movies at double size box.
Running the program in OS X
The Digital Field Trip to The Desert will run in OS X in the Classic
environment. Some users may occasionally experience a memory error
associated with sound files when first running the program. Quitting
out of the program and re-running it will usually correct this problem.
The Digital Field Trip to The Desert was designed to run at a screen resolution of 640 x 480. To use the program full-screen, you may need to change the screen resolution. With OS 9 or earlier, this can be done in the "Monitors" control panel. In OS X, go to the "Displays" control in the System Preferences, which can be found in the Apple menu.
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