Installation

Installation instructions for The Digital Field Trip to The Rainforest can be found in the booklet that accompanies your copy of the CD-ROM.

Optimizing

The Digital Field Trip to The Rainforest will work best on any Windows machine under the following conditions:

  • 8 MB of available RAM or more
  • All other applications are closed
  • Virtual Memory is set to the Default Windows Setting
  • File sharing is off
  • All unneeded device drivers, which may take up processor time, are turned off
  • If Microsoft Office is installed, the Control Bar should be turned off

Networking

The Digital Field Trip to The Rainforest does not ship with a license to run on a network. A network license must be purchased from Digital Frog International or one of our distributors.

Server

  • 10 Mb/s network connection or better
  • 530 MB of free hard drive space for The Digital Field Trip to The Rainforest application and media

Client Machines

  • 486 processor or better
  • 8 MB RAM
  • 2 MB free hard drive space
  • Windows 3.x or better
  • VGA 640 x 480, 256 colors

If you encounter problems while running one of Digital Frog International's software titles on your network, please email us for more help.

Troubleshooting

I want to run The Digital Field Trip to The Rainforest on a machine without a sound card.
You will have to edit the file "RAINFRST.INI" on your hard drive. Open it using the notepad, and change the line:
;RequireSound=yes or no
to
RequireSound=no

When I run The Rainforest, I get the message, "Please select Rainfrst.ini."
The application wants to know where the original media is. You need to select the "wetlands.ini" file on the CD, in the "RAINFRST" directory.

I get the message, "QuickTime is required to run this application."
You must install the 16-bit version of QuickTime (QT16.EXE in the "QUIKTIME" directory) for The Digital Field Trip to The Wetlands to work properly. It is important that the 16-bit version be used, even on systems capable of running the 32-bit QuickTime.

When I go to the field trip section of the CD, the application quits.
Your computer is having trouble with the QuickTimeVR portion of the field trip. If you are using Windows 95 and the creation date of the QTVR.QTC file in the "Rainfrst" directory is August 15, 1996, download the latest QTVRW.QTC file and replace the existing one on your computer.

The movies and Field Trip VR don't display correctly when I run The Digital Field Trip to The Rainforest in Windows 95.
To correct this problem, open the Windows 95 Control Panels from the "Settings" option of the "Start" menu. Open "QuickTime" and click on the "More" button at the bottom of the window. Select the "Video" tab and change the Draw Method to "Bitmap."

The Rainforest crashes when I try to launch it
This is caused by the video acceleration used by the video card. There are three possible solutions to this problem:

  • Change the amount of video acceleration that the video card uses. This is found in the video control panel under Options:Advanced Options:Display. Drag the Video Acceleration slider from Faster to More Compatible.
  • Alter the Video Draw method in the QuickTime control panel. Press the 'More' button and go to Video:Draw Method. There will be several options here, depending on the hardware and software you have installed. One of these may solve your problem.
  • The video drivers that you have installed may be the problem. Check with the manufacturer of the video card for the latest video drivers. (This is a known bug specifically with some ATI video cards; the latest drivers fix it.)

The program runs fine, but the text isn't formatting properly.
The fonts Helvetica or Times may be corrupted or not installed on your computer. Both are required for the proper running of The Digital Field Trip to The Rainforest. To fix the problem, simply re-install the fonts from your original system disk.

The program appears in a box surrounded by black
The Digital Field Trip to The Desert was designed to run at a screen resolution of 640 x 480. To use the program full-screen, you may need to change the screen resolution. This can be done with the "Displays" settings in your system's "Control Panels".

If you encounter a problem that isn't covered here, please email or contact us us for more help.